If due to any possible reason, you make up your mind to return the received item(s), you could return it to us within 30 days of the invoice date, but with the following conditions:
1. The sent-back item(s) should be in a resalable condition with no tamper to its wrapping and/or without any use of the product.
2. All the attached labels should be fully intact with the material
3. The shipping charges on returning the item are all on your expenses and it is recommended to send the items by a signed delivery service. We would not be responsible for the items that might get lost on the return transit. Though we may ship the products free of charge, we would charge for the service of returning unwanted goods to us.
4. Before, you return any product delivered by us, please inform us of your intentions and the reasons for the same.
5. Also, do not forget to attach a note that contains the invoice number and full contact details of yours. You could also attach a Xerox copy of invoice.
All the above conditions are also applicable for the exchange of items that are sent due to wrong product ordered or wrong-sized product ordered. If any item delivered by us is found to be defective, we would arrange for collection or refund the postage that you spent on it. You could return all the items to us at the following address:
30 Kings Ave
Sunbury on Thames